APA引文

Chow, H. W. (2012). The effects of service quality, relational benefits, perceived value & customer satisfaction towards customer royalty in hair salon industry.

Chicago Style Citation

Chow, Hong Wai. The Effects of Service Quality, Relational Benefits, Perceived Value & Customer Satisfaction Towards Customer Royalty in Hair Salon Industry. 2012.

MLA引文

Chow, Hong Wai. The Effects of Service Quality, Relational Benefits, Perceived Value & Customer Satisfaction Towards Customer Royalty in Hair Salon Industry. 2012.