Chow, H. W. (2012). The effects of service quality, relational benefits, perceived value & customer satisfaction towards customer royalty in hair salon industry.
シカゴスタイル引用形Chow, Hong Wai. The Effects of Service Quality, Relational Benefits, Perceived Value & Customer Satisfaction Towards Customer Royalty in Hair Salon Industry. 2012.
MLA引用形式Chow, Hong Wai. The Effects of Service Quality, Relational Benefits, Perceived Value & Customer Satisfaction Towards Customer Royalty in Hair Salon Industry. 2012.
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