The influence of universities’ management on academic factors and students’ satisfaction: an empirical study through structural equation modelling

Institutions of higher education are facing intense competition as a result of globalisation. It has become increasingly important for institutions of higher education to realise the significant impact of rendering quality service and the impact it has on customer satisfaction. The aim of this study...

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Main Authors: Jager, Johan W de, Jan, Muhammad Tahir
格式: Article
语言:English
出版: Prof. Ansie Lessing 2019
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在线阅读:http://irep.iium.edu.my/86178/7/86178_The%20Influence%20of%20Universities%E2%80%99%20Management.pdf
http://irep.iium.edu.my/86178/
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