Intensifying focus on service quality in higher education institutions: emotional and spiritual intelligence
The influence of Emotional and Spiritual Intelligence was investigated on the lecturers’ Service Quality. Based on stratified sampling method, the results confirmed that both types of intelligence have a positive and significant influence on the lecturers’ teaching progression. In conclusion, if the...
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| 主要な著者: | , , , |
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| フォーマット: | 論文 |
| 言語: | English |
| 出版事項: |
e-International Publishing House, Ltd., UK
2020
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| 主題: | |
| オンライン･アクセス: | http://irep.iium.edu.my/87281/1/published%20as%2025%20dec%202020.pdf http://irep.iium.edu.my/87281/ https://ebpj.e-iph.co.uk/index.php/EBProceedings/index |
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