Customer's perception towards product and location of @: works department at Hankyu Jaya Klang / Raja Rohafiza Raja Hassan

• 主要作者: Raja Hassan, Raja Rohafiza
• 格式: Thesis
• 語言: English
• 出版: 1997
• 主題: Consumer satisfaction; Customer services. Customer relations
• 在線閱讀: https://ir.uitm.edu.my/id/eprint/2545/1/2545.pdf; https://ir.uitm.edu.my/id/eprint/2545/

Nowadays the growth of retail industry is indeed unprecedented. Several megamalls are expected to open in time for the Commonwealth Games in 1998; this include the KLCC, Berjaya Star City, Mid Valley, Plaza Rakyat and Bintang Square. As it has very good prospect in customer mind, it will get the cus...