The impact of the Ar-Rahnu service quality on customer’s satisfaction at Bank Kerjasama Rakyat Malaysia Berhad, Seremban / Nur Syafinaz Abd Wahid

• المؤلف الرئيسي: Abd Wahid, Nur Syafinaz
• التنسيق: Student Project
• اللغة: English
• منشور في: Faculty of Business and Management 2011
• الموضوعات: Consumer satisfaction; Customer services. Customer relations
• الوصول للمادة أونلاين: http://ir.uitm.edu.my/id/eprint/26187/1/PPb_NUR%20SYAFINAZ%20ABD%20WAHID%20BM%20M%2011_5.pdf; http://ir.uitm.edu.my/id/eprint/26187/

The purpose of this research is to know the impact of the Ar-Rahnu service quality on customer’s satisfaction at Bank Kerjasama Rakyat Malaysia Berhad, Seremban. Bank Kerjasama Rakyat Malaysia Berhad not only provide Ar-Rahnu service but other services such as personal loans, car loans, housing loan...