Abas, N. (2014). Key antecedents influencing customer satisfaction with service recovery: A case of airlines in Malaysia / Nurliyana Abas.
استشهاد بنمط شيكاغوAbas, Nurliyana. Key Antecedents Influencing Customer Satisfaction With Service Recovery: A Case of Airlines in Malaysia / Nurliyana Abas. 2014.
MLA استشهادAbas, Nurliyana. Key Antecedents Influencing Customer Satisfaction With Service Recovery: A Case of Airlines in Malaysia / Nurliyana Abas. 2014.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.