Evaluation of online payment service quality: a case study with e-zakat online (Lembaga Zakat Selangor online payment portal) / Mohamad Nazreen Tahir

• 主要作者: Tahir, Mohamad Nazreen
• 格式: Thesis
• 语言: English
• 出版: 2015
• 主题: Alms (Zakat); Electronic funds transfers
• 在线阅读: https://ir.uitm.edu.my/id/eprint/63761/1/63761.pdf; https://ir.uitm.edu.my/id/eprint/63761/

This paper will evaluates service quality delivered by online payment service in E-Zakat Online Portal which is an online payment portal from Lembaga Zakat Selangor. E-Zakat online service quality will be evaluated using adopted framework identified by Ho and Lin (2010). The evaluation will be asses...