Customer satisfaction towards service centre at Perodua Sales Sdn. Bhd. Kuching Branch / Razami Mohamad Jamali

• المؤلف الرئيسي: Mohamad Jamali, Razami Mohamad
• التنسيق: Student Project
• اللغة: English
• منشور في: 2002
• الموضوعات: Consumer satisfaction; Customer services. Customer relations
• الوصول للمادة أونلاين: https://ir.uitm.edu.my/id/eprint/65945/1/65945.pdf; https://ir.uitm.edu.my/id/eprint/65945/

Providing a high level of customer satisfaction and service is considered as one of the prime ways to curb or fight against competition. Besides it is one way for the customers to differentiate between the service provided and the customers should determine the service quality. This research is to d...