Customer satisfaction towards service centre at Perodua Sales Sdn. Bhd. Kuching Branch / Razami Mohamad Jamali

• 主要作者: Mohamad Jamali, Razami Mohamad
• 格式: Student Project
• 語言: English
• 出版: 2002
• 主題: Consumer satisfaction; Customer services. Customer relations
• 在線閱讀: https://ir.uitm.edu.my/id/eprint/65945/1/65945.pdf; https://ir.uitm.edu.my/id/eprint/65945/

Providing a high level of customer satisfaction and service is considered as one of the prime ways to curb or fight against competition. Besides it is one way for the customers to differentiate between the service provided and the customers should determine the service quality. This research is to d...