Counselling quality in community pharmacies / Noorhaslinda Ramli

• 主要作者: Ramli, Noorhaslinda
• 格式: Thesis
• 语言: English
• 出版: 2007
• 主题: Consumer satisfaction; Social psychology
• 在线阅读: https://ir.uitm.edu.my/id/eprint/99869/1/99869.PDF; https://ir.uitm.edu.my/id/eprint/99869/

This study assessed the patients' satisfaction with a special focus on the quality of the counselling process related to analgesic medication and to determine other factors for improvement of the counselling provided in community pharmacies. A cross-sectional descriptive design and convenience...