Patwary, A. K., & raselataul@gmail.com. (2017). An Overview of Consumer Complaining Behavior and the Choice of Complaint Channels in Service Industry. School of Business Innovation and Technopreneurship, Universiti Malaysia Perlis (UniMAP).
シカゴスタイル引用形Patwary, Ataul Karim, and raselataul@gmail.com. An Overview of Consumer Complaining Behavior and the Choice of Complaint Channels in Service Industry. School of Business Innovation and Technopreneurship, Universiti Malaysia Perlis (UniMAP), 2017.
MLA引用形式Patwary, Ataul Karim, and raselataul@gmail.com. An Overview of Consumer Complaining Behavior and the Choice of Complaint Channels in Service Industry. School of Business Innovation and Technopreneurship, Universiti Malaysia Perlis (UniMAP), 2017.