User Interface/User Experience (UI/UX) Analysis & Design of Mobile Banking App for Senior Citizens: A Case Study in Sarawak, Malaysia

• Main Authors: Elizabeth, Ubam, Irwandi, Hipiny, Hamimah, Ujir
• 格式: Proceeding
• 語言: English
• 出版: 2021
• 主題: QA75 Electronic computers. Computer science
• 在線閱讀: http://ir.unimas.my/id/eprint/36819/1/banking1.pdf; http://ir.unimas.my/id/eprint/36819/; https://ieeexplore.ieee.org/document/9611136

Smartphones are having such a huge impact to our society and in our daily lives. However, most smartphone applications are not that user-friendly for a senior-aged person. Due to the COVID-19 pandemic, everything now is done online including mobile banking services. There are seniors who refuse to u...