APA引文

Boo, H. C. (2013). Effectiveness of recovery actions on deviant customer behavior — the moderating role of gender. Elsevier.

Chicago Style Citation

Boo, Huey Chern. Effectiveness of Recovery Actions On Deviant Customer Behavior — the Moderating Role of Gender. Elsevier, 2013.

MLA引文

Boo, Huey Chern. Effectiveness of Recovery Actions On Deviant Customer Behavior — the Moderating Role of Gender. Elsevier, 2013.

警告：這些引文格式不一定是100％准確.