Uncovering user perceptions toward digital banks in Indonesia: A Naïve Bayes sentiment analysis of twitter data

• المؤلفون الرئيسيون: Karmagatri, Mulyani, Aziz, Clarisa Fezia Amanda, Asih, Wini Rizki Purnama, Jumbri, Isma Addi
• التنسيق: مقال
• اللغة: English
• منشور في: Little Lion Scientific Islamabad Pakistan 2023
• الوصول للمادة أونلاين: http://eprints.utem.edu.my/id/eprint/27624/2/0194027112023440.PDF; http://eprints.utem.edu.my/id/eprint/27624/; https://www.jatit.org/volumes/Vol101No12/10Vol101No12.pdf

The use of digital banks in Indonesia has rapidly increased in recent years in response to the adoption of new technologies and changes in consumer behavior. User responses to digital banks vary depending on their experience throughout their transactions on the application, which may result in satis...