Facebook fan page management for global airlines

Purpose: This study aims to investigate the adoption and performance of Facebook fan pages (FFPs) among global airline companies in developed, least developed and developing countries. Design/methodology/approach: Diffusion of innovations theory has been applied as the underlying theory in this stud...

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Main Authors: Baghirov, Fakhri, Zhang, Ye, Hashim, Noor Hazarina
格式: Article
出版: Emerald Publishing 2019
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在線閱讀:http://eprints.utm.my/id/eprint/87671/
http://dx.doi.org/10.1108/TR-03-2018-0045
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