Knowledge and best practice management through benchmarking: A global survey

Developing best practice through benchmarking features as a critical activity in the business world as it is a vital approach for sharing and transferring knowledge.Companies across the globe have embraced these concepts but have done so with a varied level of success.Some have managed to create hug...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلفون الرئيسيون: Zairi, Mohamed, Al-Mashari, Majed
التنسيق: Conference or Workshop Item
اللغة:English
منشور في: 2004
الموضوعات:
الوصول للمادة أونلاين:http://repo.uum.edu.my/13830/1/KM87.pdf
http://repo.uum.edu.my/13830/
http://www.kmice.cms.net.my
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الوصف
الملخص:Developing best practice through benchmarking features as a critical activity in the business world as it is a vital approach for sharing and transferring knowledge.Companies across the globe have embraced these concepts but have done so with a varied level of success.Some have managed to create huge market place advantages whilst others have fared less favourably.The purpose of this research is to establish the level of benchmarking activity and application globally.The information gathered included both the hard and soft issues associated with benchmarking and following analysis,attempted to evaluate the level of benchmarking maturity reached across different industry fields and size of operation.This global survey helps understand what leads to effective benchmarking and development of best practices.