Mohd. Noor, N. F. (2004). Public complaints: An instrument to improve services in public institution of higher learning in post modern era. Case study: Student Affairs Department in Universiti Utara Malaysia.
استشهاد بنمط شيكاغوMohd. Noor, Noor Farihah. Public Complaints: An Instrument to Improve Services in Public Institution of Higher Learning in Post Modern Era. Case Study: Student Affairs Department in Universiti Utara Malaysia. 2004.
MLA استشهادMohd. Noor, Noor Farihah. Public Complaints: An Instrument to Improve Services in Public Institution of Higher Learning in Post Modern Era. Case Study: Student Affairs Department in Universiti Utara Malaysia. 2004.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.