APA引文

Saad, S. (2016). Complaint management in public services: A case study at local district municipal authority in Malaysia.

Chicago Style Citation

Saad, Shatina. Complaint Management in Public Services: A Case Study At Local District Municipal Authority in Malaysia. 2016.

MLA引文

Saad, Shatina. Complaint Management in Public Services: A Case Study At Local District Municipal Authority in Malaysia. 2016.

警告：这些引文格式不一定是100％准确.