APA Citation

Mukiar, S. R. (2016). Knowledge management initiatives in contact centre: A case study in Tenaga Nasional Berhad.

Chicago Style Citation

Mukiar, Siti Rafidah. Knowledge Management Initiatives in Contact Centre: A Case Study in Tenaga Nasional Berhad. 2016.

MLA Citation

Mukiar, Siti Rafidah. Knowledge Management Initiatives in Contact Centre: A Case Study in Tenaga Nasional Berhad. 2016.

Warning: These citations may not always be 100% accurate.