APA引文

Patwary, A. K. (2016). An overview of consumer complaining behavior and the choice of complaint channels in service industry. Universiti Malaysia Perlis.

Chicago Style Citation

Patwary, Ataul Karim. An Overview of Consumer Complaining Behavior and the Choice of Complaint Channels in Service Industry. Universiti Malaysia Perlis, 2016.

MLA引文

Patwary, Ataul Karim. An Overview of Consumer Complaining Behavior and the Choice of Complaint Channels in Service Industry. Universiti Malaysia Perlis, 2016.

警告：這些引文格式不一定是100％准確.