The level of TQM practices in tertiary education industry

• المؤلفون الرئيسيون: Romle, Abd Rahim, Mohd Rodzi, Safarina, Kamal Ideris, Muhamad Shah, Saberi, Nasarina, Mohamad Zabri, Akmal Hakim, Mahamad, Nor Azlindamazlini
• التنسيق: مقال
• اللغة: English
• منشور في: International digital organization for scientific information (IDOSI) 2016
• الموضوعات: HD28 Management. Industrial Management; LB2300 Higher Education
• الوصول للمادة أونلاين: http://repo.uum.edu.my/22111/1/WASJ%2034%204%202016%20518%20522.pdf; http://repo.uum.edu.my/22111/; https://www.idosi.org/wasj/wasj34(4)16/17.pdf

The purpose of this paper is to identify the level of understanding on Total Quality Management (TQM) in education sector among undergraduate students in public university in Malaysia.Random sampling technique was applied in this study whereas 299 questionnaires were distributed.Thus, all the data...