Business process reengineering: Is it relevant to the Islamic banks?

• المؤلفون الرئيسيون: Hasnan, Norlena, Razalli, Mohd Rizal, Ringim, Kabiru Jinjiri
• التنسيق: Conference or Workshop Item
• اللغة: English
• منشور في: 2017
• الموضوعات: HD28 Management. Industrial Management; HG Finance
• الوصول للمادة أونلاين: http://repo.uum.edu.my/23408/1/RC04.pdf; http://repo.uum.edu.my/23408/

The emergence trends and the changing behavior of customers have led to the evolution of the Islamic finance. This has put high pressures for the Islamic banks to be competitive.The focus is no longer on cutting costs alone, but simultaneously improving services to customers. Owing to this fact, mos...