Residents’ perception on management bodies’ service deliverables: the case of affordable strata housing in Klang Valley, Malaysia

• Main Authors: Aripin, Damira, Mohamed Osman, Mariana, Rabe, Noor Suzilawati, Ahmad Shuhaimi, Ainul Ashiqin, M Suaree, Nur Atheefa Sufeena
• Format: Article
• Language: English; English
• Published: Malaysian Institute of Planners 2024
• Subjects: HN Social history and conditions. Social problems. Social reform
• Online Access: http://irep.iium.edu.my/117972/8/117972_%20Residents%E2%80%99%20perception%20on%20management_Scopus.pdf; http://irep.iium.edu.my/117972/9/117972_%20Residents%E2%80%99%20perception%20on%20management.pdf; http://irep.iium.edu.my/117972/; https://www.planningmalaysia.org/

The rapid urbanization in Malaysia has led to a significant increase in low-cost and low-medium-cost strata housing. However, managing these schemes presents unique challenges due to residents' financial constraints. Challenges often happen in this housingscheme, resulting in poor mainten...