Information systems outsourcing: motivations and implementation strategy in a Malaysia bank

• Main Authors: Suhaimi, Mohd Adam, Hussin, Husnayati, Mustaffa, Muzaffar
• Format: Article
• Language: English
• Published: Emerald Group Publishing Limited 2007
• Subjects: T Technology (General)
• Online Access: http://irep.iium.edu.my/30033/1/BPMJ-outsourcing-paper-2007.pdf; http://irep.iium.edu.my/30033/; http://www.emeraldinsight.com/journals.htm?issn=1463-7154&volume=13&issue=5&articleid=1626623&show=abstract

Purpose – This paper aims to aid in understanding the motivations for information system (IS) outsourcing decision and its initial implementation at one of the top commercial banks in Malaysia. The scope of the study includes the motivating factors, the implementation strategy and managing the ch...