Quality management practices and sustainable performance: examining the role of soft TQM as mediator

• Main Authors: Khalili, Amjad, Ismail, Md Yusof, Karim, A.N. Mustafizul, Che Daud, Mohd Radzi
• 格式: Article
• 語言: English; English
• 出版: Inderscience Enterprises Ltd. 2019
• 主題: TS Manufactures
• 在線閱讀: http://irep.iium.edu.my/72386/13/72386_Quality%20management%20practices%20and%20sustainable.pdf; http://irep.iium.edu.my/72386/2/72386_Quality%20management%20practices_SCOPUS.pdf; http://irep.iium.edu.my/72386/; https://www.inderscienceonline.com/doi/pdf/10.1504/IJISE.2019.097739

Malaysian managers are trying to implement quality management (QM) practices in their industries to be competitive. However, few empirical studies are conducted in the developing economy of Malaysia to examine the role of TQM soft dimension (STQM) as possible mediator in the relationship among QMS I...