APA Citation

Koay, K. Y. *. (2016). The mediating role of customer satisfaction in customer retention model: A Case of local automobile brands in Malaysia. Universiti Putra Malaysia Press.

Chicago Style Citation

Koay, Kian Yeik *. The Mediating Role of Customer Satisfaction in Customer retention Model: A Case of Local Automobile Brands In Malaysia. Universiti Putra Malaysia Press, 2016.

MLA Citation

Koay, Kian Yeik *. The Mediating Role of Customer Satisfaction in Customer retention Model: A Case of Local Automobile Brands In Malaysia. Universiti Putra Malaysia Press, 2016.

Warning: These citations may not always be 100% accurate.