Customer satisfaction towards operation counter services at Amanah Saham Nasional Berhad, Melaka Branch / Kamarul Farid Kassim

• 第一著者: Kassim, Kamarul Farid
• フォーマット: Student Project
• 言語: English
• 出版事項: Faculty of Business and Management 2010
• 主題: Consumer satisfaction; Customer services. Customer relations
• オンライン･アクセス: http://ir.uitm.edu.my/id/eprint/25060/1/PPb_KAMARUL%20FARID%20KASSIM%20M%20BM%2010_5.pdf; http://ir.uitm.edu.my/id/eprint/25060/

This is a study on the customer satisfaction towards operation of counter service at ASNB, Melaka branches. Counter services is a first or front place that customer should faces to get services. In this study, it will discuss on how the quality of counter service will give impacts on the customer’s...