Customer satisfaction towards operation counter services at Amanah Saham Nasional Berhad, Melaka Branch / Kamarul Farid Kassim

• المؤلف الرئيسي: Kassim, Kamarul Farid
• التنسيق: Student Project
• اللغة: English
• منشور في: Faculty of Business and Management 2010
• الموضوعات: Consumer satisfaction; Customer services. Customer relations
• الوصول للمادة أونلاين: http://ir.uitm.edu.my/id/eprint/25060/1/PPb_KAMARUL%20FARID%20KASSIM%20M%20BM%2010_5.pdf; http://ir.uitm.edu.my/id/eprint/25060/

This is a study on the customer satisfaction towards operation of counter service at ASNB, Melaka branches. Counter services is a first or front place that customer should faces to get services. In this study, it will discuss on how the quality of counter service will give impacts on the customer’s...