Customer satisfaction towards the services provided by POS Malaysia Berhad / Norazilla Abd Aziz

• 第一著者: Abd Aziz, Norazilla
• フォーマット: Student Project
• 言語: English
• 出版事項: Faculty of Business and Management 2010
• 主題: Consumer satisfaction; Customer services. Customer relations
• オンライン･アクセス: http://ir.uitm.edu.my/id/eprint/28175/3/28175.pdf; http://ir.uitm.edu.my/id/eprint/28175/

Organizations cannot exist without customers. As such, the customer must be the central focus of the organization. The purpose of this research is to study The Customer Satisfaction towards the services provided by Pos Malaysia Berhad. This research also will determine whether customer is satisfied...