A study on factors that contribute to customer satisfaction of Perkeso Kuala Pilah / Ras Nurdiana Abd Rashid

• 第一著者: Abd Rashid, Ras Nurdiana
• フォーマット: Student Project
• 言語: English
• 出版事項: 2014
• 主題: Organizational effectiveness. Performance measurement; Consumer satisfaction; Customer services. Customer relations
• オンライン･アクセス: http://ir.uitm.edu.my/id/eprint/30619/1/30619.pdf; http://ir.uitm.edu.my/id/eprint/30619/

Customer satisfaction is considered to be one of the most important competitive factors for the future and one of the best indicators of a firm’s future profits. Perkeso Kuala Pilah is placed at the industrial area in Melang, Kuala Pilah Negeri Sembilan. The first manager of Perkeso Kuala Pilah is M...