Information channel on municipal services: a perspectives from local affairs / Zaherawati Zakaria and Kamarudin Ngah

• المؤلفون الرئيسيون: Zakaria, Zaherawati, Ngah, Kamarudin
• التنسيق: مقال
• اللغة: English
• منشور في: Universiti Teknologi MARA, Kedah 2018
• الموضوعات: Local government
• الوصول للمادة أونلاين: http://ir.uitm.edu.my/id/eprint/32582/1/AJ_ZAHERAWATI%20ZAKARIA%20VOA%20K%2018.pdf; http://ir.uitm.edu.my/id/eprint/32582/; https://voa.uitm.edu.my/

Past studies on customer satisfaction in Malaysia highlight low awareness from the public in municipal services. The previous studies mainly address the lack of efforts and initiatives of the authorities in organizing effective participation programs in waste management, cleanliness, drainage an...