Mahat, N. (2004). Customer Relationship Management (CRM) practices in Libraries: A comparative study between Melaka Public Library & Multimedia University Library / Normahizah Mahat.
Chicago Style CitationMahat, Normahizah. Customer Relationship Management (CRM) Practices in Libraries: A Comparative Study between Melaka Public Library & Multimedia University Library / Normahizah Mahat. 2004.
MLA引文Mahat, Normahizah. Customer Relationship Management (CRM) Practices in Libraries: A Comparative Study between Melaka Public Library & Multimedia University Library / Normahizah Mahat. 2004.
警告:這些引文格式不一定是100%准確.