A study of customer's satisfaction towards Unit Trust Consultant (UTC) service quality / Dayang Noorazlinah Abang Noorzuki

• 第一著者: Abang Noorzuki, Dayang Noorazlinah
• フォーマット: Student Project
• 言語: English
• 出版事項: 2008
• 主題: Consumer satisfaction; Customer services. Customer relations
• オンライン･アクセス: https://ir.uitm.edu.my/id/eprint/87451/1/87451.pdf; https://ir.uitm.edu.my/id/eprint/87451/

Service sector is a growing and recently has become the most important sector in most countries around the world. In addition, many countries has shift their major economic based from agricultural and manufacturing sector to service sector (Voon Boo Ho and Karen Kueh, 2004). Service sector can be in...