The service quality at service counter: a study at Celcom Axiata Sdn Bhd / Hairani Bujang
The purpose of this study was to investigate the strong relationship between service quality and customer satisfaction exists in practice in the Celcom service counter at Celcom Axiata Sdn Bhd, Kuching. The quality needs improvement as a result of the customer dissatisfaction was also investigated....
محفوظ في:
| المؤلف الرئيسي: | |
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| التنسيق: | Student Project |
| اللغة: | English |
| منشور في: |
2010
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| الموضوعات: | |
| الوصول للمادة أونلاين: | https://ir.uitm.edu.my/id/eprint/89899/1/89899.pdf https://ir.uitm.edu.my/id/eprint/89899/ |
| الوسوم: |
إضافة وسم
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