Service quality gap in hospitality industry: a comparison between various homestay in southern Malaysia / Noreen Noor Abd Aziz, Zurina Omar and Nur Adilah Saud

• 主要な著者: Abd Aziz, Noreen Noor, Omar, Zurina, Saud, Nur Adilah
• フォーマット: Research Reports
• 言語: English
• 出版事項: Research Management Institute (RMI) 2010
• 主題: Hotels. Bed and breakfast accommodations; Quality control
• オンライン･アクセス: https://ir.uitm.edu.my/id/eprint/9703/2/9703.pdf; https://ir.uitm.edu.my/id/eprint/9703/

Homestay programme is one of the tourism product that being promote by the government. Homestay is where you get to stay with a selected family from different background and culture as your foster family for duration of time. In addition, you will be experienced the way of their daily life. There ar...