Customer churn classification in telecommunication company using rough set theory

• المؤلف الرئيسي: Nur Syafiqah, Mohd Nafis
• التنسيق: أطروحة
• اللغة: English
• منشور في: 2016
• الموضوعات: QA Mathematics; QA75 Electronic computers. Computer science
• الوصول للمادة أونلاين: http://umpir.ump.edu.my/id/eprint/16930/1/Customer%20churn%20classification%20in%20telecommunication%20company%20using%20rough%20set%20theory.pdf; http://umpir.ump.edu.my/id/eprint/16930/

Churn is perceived as the behaviour of a customer to leave or to terminate a service. This behaviour causes the loss of profit to companies because acquiring new customer incurred high investment for advertisements and promotions compared to retaining existing ones. Thus, it is necessary to consider...