Impact of Intellectual Capital on the Organizational Performance of Airline Industry in Malaysia

• Main Authors: Muhammad, Khalique, Abu Hassan, Md. Isa
• Format: Book Section
• Language: English
• Published: IGI Global 2015
• Subjects: H Social Sciences (General)
• Online Access: http://ir.unimas.my/id/eprint/10635/1/NO%2068%20Impact%20of%20intellectual%20capital%20on%20the%20organizational%20performance%20of%20airline%20industry%20in%20Malaysia%20%28abstract%29.pdf; http://ir.unimas.my/id/eprint/10635/; http://www.igi-global.com/chapter/impact-of-intellectual-capital-on-the-organizational-performance-of-airline-industry-in-malaysia/125204

This chapter aims to examine the role of intellectual capital in order to enhance the organizational performance of airline industry in Malaysia. Five components of intellectual capital, namely human capital, customer capital, structural capital, technological capital, and spiritual capital, were...