The impact of service quality and activity on visitors' satisfaction: A study on tourism industry in Sarawak (Damai Puri Resort, Sematan Palm Beach Resort, & One Hotel Santubong)

• 第一著者: Pui, Derrick Len Khan
• フォーマット: 学位論文
• 言語: English
• 出版事項: Universiti Malaysia Sarawak, (UNIMAS) 2013
• 主題: HV Social pathology. Social and public welfare
• オンライン･アクセス: http://ir.unimas.my/id/eprint/13052/1/Derrick%20Pui%20Len%20Khan%20ft.pdf; http://ir.unimas.my/id/eprint/13052/

Tourism means to travel for recreational, leisure or business purposes. The World Tourism Organization (1995) defmes tourists as people "traveling and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes. Besides that,...