Factors affecting the level of customer service satisfaction towards courrier service management at Johor Bahru.

The purpose of this study is to assessed the level of customer service satisfaction towards the courier service management in Johor Bahru. This research also to evaluate the relationship between courier service quality and customer satisfaction in courier service management, as well as to determine...

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Main Authors: Yaacob, Teh Zaharah, Yaacob, Nur Asyhikin
格式: Article
语言:English
出版: Scientific Journal of Innovation and Social Science 2022
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在线阅读:http://eprints.utm.my/104707/1/NurAsyhikinYaacobTehZaharahYaacob2022_FactorsAffectingtheLevelofCustomerService.pdf
http://eprints.utm.my/104707/
https://journals.academicianstudies.com/sjissr/article/view/94/70
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