The implications of intellectual capital on performance measurement and corporate performance

• Main Authors: Sofian, Saudah, Tayles, Mike, Pike, Richard
• 格式: Article
• 语言: English
• 出版: Fakulti Pengurusan dan Pembangunan Sumber Manusia 2006
• 主题: H Social Sciences (General)
• 在线阅读: http://eprints.utm.my/id/eprint/1281/1/SaudahSofian2006_TheImplicationsofIntellectualCapital.pdf; http://eprints.utm.my/id/eprint/1281/; http://www.fppsm.utm.my/download/cat_view/13-jurnal-kemanusiaan/23-bil-08-dis-2006.html

The traditional performance measures fail to capture and monitor multiple dimensions of performance; they concentrate almost only on financial aspects of the organizations. Intellectual capital (IC) gives rise to benefits that are hard to quantify, such as management, customer retention, R&D, an...