Factors influencing postgraduate student satisfaction towards non-academic staff behaviour in UUM

This research examines the influence of responsiveness, reliability and assurance among non-academic staff behaviour in UUM on the outcomes of postgraduate student satisfaction. Few empirical studies have addressed the students satisfaction in UUM but most of the studies thus far only talks about s...

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主要作者: Thibalatha, Sivalingam
格式: Thesis
语言:English
English
出版: 2015
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在线阅读:http://etd.uum.edu.my/4614/
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