Relationship of service value to student satisfaction and it's impact on tourism and hospitality education in Indonesia

• Main Authors: Zaharuddin, ,, Lebai Othman, Ismail
• Format: Conference or Workshop Item
• Language: English
• Published: 2014
• Subjects: LB2300 Higher Education
• Online Access: http://repo.uum.edu.my/13289/1/6.pdf; http://repo.uum.edu.my/13289/; http://www.thic-uum.com/

Student satisfaction is the key to success or spearheads a community college.Quality customer service is a cornerstone to the success of the business, therefore is duty bound that institutions of higher learning especially in tourism and hospitality to cater for those needs. Without a service depart...