Relationship of service value to student satisfaction and it's impact on tourism and hospitality education in Indonesia

• المؤلفون الرئيسيون: Zaharuddin, ,, Lebai Othman, Ismail
• التنسيق: Conference or Workshop Item
• اللغة: English
• منشور في: 2014
• الموضوعات: LB2300 Higher Education
• الوصول للمادة أونلاين: http://repo.uum.edu.my/13289/1/6.pdf; http://repo.uum.edu.my/13289/; http://www.thic-uum.com/

Student satisfaction is the key to success or spearheads a community college.Quality customer service is a cornerstone to the success of the business, therefore is duty bound that institutions of higher learning especially in tourism and hospitality to cater for those needs. Without a service depart...