The level of service quality in the Malaysian public service sector
The purpose of this paper is to identify the level of service quality in the Malaysian public service sector.Using a quantitative cross sectional survey approach, a total of 200 self-administered questionnaires were distributed to middle level administrators, regardless of service schemes, in Road...
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| 主要な著者: | , , , , |
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| フォーマット: | 論文 |
| 言語: | English |
| 出版事項: |
International digital organization for scientific information (IDOSI)
2016
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| 主題: | |
| オンライン･アクセス: | http://repo.uum.edu.my/22124/1/WASJ%2034%205%202016%20594%20600.pdf http://repo.uum.edu.my/22124/ https://www.idosi.org/wasj/wasj34(5)16/5.pdf |
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