Service quality in UUM sport centre and its impact on UUM students satisfactions

• المؤلفون الرئيسيون: Abd Rahman, Adilla, Khalid, Khairulbariah, Abd Wahid, Noor Akma Hidayah, Mohd Nor, Norul Shaerah, Abd Siti Goo, Nur Syahidah, Radzuan, Kamaruddin
• التنسيق: Conference or Workshop Item
• اللغة: English
• منشور في: 2017
• الموضوعات: HF Commerce
• الوصول للمادة أونلاين: http://repo.uum.edu.my/22691/1/STML%E2%80%93Go%20Green%202016%20914%20923.pdf; http://repo.uum.edu.my/22691/; http://stmlportal.net/stmlgogreen2016/pdf/p914.pdf

This research aimed to identify the significant relationship between quality of service at Universiti Utara Malaysia (UUM) Sport Centre its impact toward UUM students satisfaction by using SERVQUAL model.A field survey of UUM Sport Centre service quality was conducted in Universiti Utara Malaysia (U...