Student’s perception on the quality of service of UUM’s University Parcel Centre (UPC)

• المؤلفون الرئيسيون: Zainuddin, Nizamuddin, Kamis, Khaliesah Norfaiqah, Marimuth, Darvinth
• التنسيق: مقال
• اللغة: English
• منشور في: Universiti Utara Malaysia 2019
• الموضوعات: HD28 Management. Industrial Management
• الوصول للمادة أونلاين: https://repo.uum.edu.my/id/eprint/28500/1/STMLGG%2017%202019%20145-156.pdf; https://repo.uum.edu.my/id/eprint/28500/

The purpose of this paper to measure the level of consumer satisfaction of using University Parcel Centre (UPC) among University Utara Malaysia (UUM) students. The University Parcel Centre (UPC) play pivotal role in providing fundamental services to classify, arrange and store the consumer parcel wh...