Kualiti perkhidmatan berdasarkan perspektif pelajar di institusi pengajian tinggi awam Malaysia

• Main Authors: Romle, Abd Rahim, Shamsudin, Abdul Shukor
• Format: Article
• Language: English
• Published: Jabatan Perkhidmatan Awam Malaysia 2008
• Subjects: JF Political institutions (General); L Education (General)
• Online Access: http://repo.uum.edu.my/3125/1/Abd._Rahim_Romle_%26_Abdul_Shukur_Shamsudin01.pdf; http://repo.uum.edu.my/3125/; http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000220594

The quality of education offered by institutions of higher learning has become very important as it determines whether a student will remain with the university and promote it to others or move to other better institutions. As such, enhancing the quality of Malaysian universities is a must in today...