A survey of Malaysian experience in TQM
This study documents the experience of Malaysian firms in the implementation of TQM. Issues being explored and documented are years required to fully implement TQM, benefits of TQM, the different kinds of TQM training conducted, and reasons for not adopting TQM. This paper also shows that adoption o...
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Universiti Utara Malaysia
2001
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my.uum.repo.4842015-06-28T01:19:59Z http://repo.uum.edu.my/484/ A survey of Malaysian experience in TQM Yahya, Salleh Mohd Salleh, Lailawati Goh, Wee Keat HD28 Management. Industrial Management This study documents the experience of Malaysian firms in the implementation of TQM. Issues being explored and documented are years required to fully implement TQM, benefits of TQM, the different kinds of TQM training conducted, and reasons for not adopting TQM. This paper also shows that adoption of TQM leads to improvement in organizational performance, and that the involvement of employees and senior executives is important to support TQM execution, irrespective of a firm's paid-up capital and years of operation. Universiti Utara Malaysia 2001 Article PeerReviewed application/pdf en http://repo.uum.edu.my/484/1/Salleh_Yahya.pdf Yahya, Salleh and Mohd Salleh, Lailawati and Goh, Wee Keat (2001) A survey of Malaysian experience in TQM. Malaysian Management Journal, 5 (1&2). pp. 89-105. ISSN 0128-6226 http://mmj.uum.edu.my |
| institution |
Universiti Utara Malaysia |
| building |
UUM Library |
| collection |
Institutional Repository |
| continent |
Asia |
| country |
Malaysia |
| content_provider |
Universiti Utara Malaysia |
| content_source |
UUM Institutionali Repository |
| url_provider |
http://repo.uum.edu.my/ |
| language |
English |
| topic |
HD28 Management. Industrial Management |
| spellingShingle |
HD28 Management. Industrial Management Yahya, Salleh Mohd Salleh, Lailawati Goh, Wee Keat A survey of Malaysian experience in TQM |
| description |
This study documents the experience of Malaysian firms in the implementation of TQM. Issues being explored and documented are years required to fully implement TQM, benefits of TQM, the different kinds of TQM training conducted, and reasons for not adopting TQM. This paper also shows that adoption of TQM leads to improvement in organizational performance, and that the involvement of employees and senior executives is important to support TQM execution, irrespective of a firm's paid-up capital and years of operation. |
| format |
Article |
| author |
Yahya, Salleh Mohd Salleh, Lailawati Goh, Wee Keat |
| author_facet |
Yahya, Salleh Mohd Salleh, Lailawati Goh, Wee Keat |
| author_sort |
Yahya, Salleh |
| title |
A survey of Malaysian experience in TQM |
| title_short |
A survey of Malaysian experience in TQM |
| title_full |
A survey of Malaysian experience in TQM |
| title_fullStr |
A survey of Malaysian experience in TQM |
| title_full_unstemmed |
A survey of Malaysian experience in TQM |
| title_sort |
survey of malaysian experience in tqm |
| publisher |
Universiti Utara Malaysia |
| publishDate |
2001 |
| url |
http://repo.uum.edu.my/484/1/Salleh_Yahya.pdf http://repo.uum.edu.my/484/ http://mmj.uum.edu.my |
| _version_ |
1644277803444600832 |
| score |
13.252575 |