The effects of service quality, relational benefits, perceived value & customer satisfaction towards customer royalty in hair salon industry

• المؤلفون الرئيسيون: Chow, Hong Wai, Tan, Hui Lu, Thiam, Bee Ngoh, Wong, Poi Jin
• التنسيق: Final Year Project / Dissertation / Thesis
• منشور في: 2012
• الموضوعات: HF Commerce
• الوصول للمادة أونلاين: http://eprints.utar.edu.my/719/1/report.pdf; http://eprints.utar.edu.my/719/